///////////////////////////////////////////////////////////////////////
// IMS Customer Sales Support Function
///////////////////////////////////////////////////////////////////////
function IMSstartChat() {
	// define variables:
	var IMSserverURL = "https://css.instantmessagingsystem.com";
	var IMSpostPage = "";
	var IMSopenURL  = "";

	// deliver user directly into chat or ask for name and problem?
	if (IMSAskForEmailAndQuestion) {
		IMSpostPage = "/chat/default.asp";
	} else {
		IMSpostPage = "/chat/xt_visitor_login.asp";
	}
	IMSopenURL = IMSserverURL + IMSpostPage;
	IMSopenURL = IMSopenURL + "?company_code=" + escape(IMScompanyID);
	IMSopenURL = IMSopenURL + "&requestfrom=" + self.document.location;
	IMSopenURL = IMSopenURL + "&basket=" + escape(IMSbasketURL);
	IMSopenURL = IMSopenURL + "&skills=" + escape(IMSSkillSet);
	IMSopenURL = IMSopenURL + "&IMSUDF_1=" + escape(IMSUDF_1);
	IMSopenURL = IMSopenURL + "&IMSUDF_2=" + escape(IMSUDF_2);
	IMSopenURL = IMSopenURL + "&IMSUDF_3=" + escape(IMSUDF_3);
	IMSopenURL = IMSopenURL + "&IMSUDF_4=" + escape(IMSUDF_4);
	IMSopenURL = IMSopenURL + "&IMSUDF_5=" + escape(IMSUDF_5);
	
	// open the chat window:
	window.open(IMSopenURL, "", "width=440,height=300,scrollbars=0,resizable=0,toolbar=0")
}
///////////////////////////////////////////////////////////////////////